⭐ Frequently Asked Questions (FAQs) — Aurora Santorini Hotel

Welcome to Aurora Santorini, Nestled just steps from Pori beach Imerovigli, at the edge of the volcanic slopes of Imerovigli in Santorini, lies the tranquil haven of Aurora Santorini. To ensure your stay in Santorini is as seamless and personalized as possible, we have prepared the following information regarding our services and facilities.

📍 General

Q: Where is Aurora Santorini located?
A: Aurora Santorini is situated in Pori, Imerovigli, Santorini, Greece, perched by the scenic Pori Beach and nestled between Fira and Oia.

Q: How far is the Aurora Santorini from Santorini Airport and the Port?
A: We are conveniently located near the island’s main transport hubs. Aurora Santorini is approximately 6 km (15 minutes by car) from Santorini International Airport (JTR) and 15 km (30-35 minutes by car) from Athinios Ferry Port.

Q: How can I contact the hotel for bookings or inquiries at Aurora Santorini?
A: You can call +30 22860 24074, WhatsApp +30 6972001005, or email info@aurorasantorini.com for reservations and questions.

🛏 Accommodation

Q: What types of rooms and suites are available at Aurora Santorini?
A: Aurora Santorini offers a variety of suites and rooms — from Family Suites and Honeymoon Suites to Executive Sea View Suites, Cave Suites, Superior, Comfort, and Standard Rooms — most featuring private open-air jetted tubs and scenic views.

Q: Do rooms have sea views?
A: Many suites and rooms offer sea views, especially the Executive Sea View Suites and select Superior rooms.

🍽 Dining & Drinks

Q: Is breakfast included at Aurora Santorini?
A: Guests can enjoy a delicious breakfast, including Mediterranean and healthy options crafted from local ingredients.

Breakfast option(s) include:

Vegetarian

Vegan

Gluten-free

American

À la carte

Q: Is there a snack menu or food service available at Aurora Santorini?
A: Yes, we provide a curated snack and light meal service available daily until 17:30.  You can enjoy a selection of fresh local bites and refreshing beverages in two distinct settings: served by the main pool area while you relax on the sunbeds, or delivered directly to your private balcony for an exclusive dining experience.

Q: What dining options are available on site at Aurora Santorini?
A:Poree Restaurant — Mediterranean cuisine with local flavors. At Poree Restaurant, curated by one of Santorini's most talented chefs, you'll savour delectable dishes made with carefully selected ingredients.
Your dining experience at Poree Restaurant promises to be a highlight of your holiday in Santorini.

The A Lounge — Poolside bar serving cocktails, coffees, and snacks all day. Open from early morning until late at night, The A Lounge is the perfect spot to savor summer moments with delicious flavors and relaxation under the sun. 

🏖 Facilities & Services at Aurora Santorini

Q: Does the hotel have a pool?
A: Yes — Aurora Santorini features two swimming pools with sunbeds and a poolside bar for guests to enjoy.

Q: Is Wi-Fi available?
A: Yes — complimentary Wi-Fi is available throughout the property.

Q: Is parking available at Aurora Santorini?
A: Free private parking is available on site.

Q: Are airport transfers provided at Aurora Santorini?
A: Transfer services (including airport shuttle) are available on request for an additional fee.

Q: Is there daily housekeeping or turndown service?
A: Yes. Daily housekeeping is included, with optional evening turndown service available upon request.

Q: Can I book a romantic package at Aurora Santorini?
A: Yes. We offer romantic packages including private dining, flower arrangements, and sunset cruise bookings for special occasions.

🕒 Check-In & Policies

Q: What are the check-in and check-out times?
A: Typical check-in starts at 15:00 (3:00 PM) and check-out is generally by 11:00 AM (confirm exact times with the hotel).

Q: Can I request early check-in or luggage storage?
A: Yes. Early check-in is subject to availability. We also offer complimentary luggage storage before check-in or after check-out.

Q: Is Aurora Santorini suitable for Honeymooners?
A: Absolutely. We are a top choice for honeymooners in Santorini due to our privacy-focused service, friendly atmosphere, and luxury amenities. Our Honeymoon Suites are specifically designed for couples, featuring an Open - air Jetted Tub sea views, and secluded terraces for romantic breakfasts and sunrises.

Q: Is the property suitable for families traveling with children and pets?
A: Certainly. We pride ourselves on being a family-friendly destination, offering complimentary baby cots and high chairs upon request. The spacious layouts and outdoor areas provide a safe and enjoyable environment for children. Additionally, we are pleased to welcome well-behaved pets to our property at no extra charge, ensuring that every member of your family can enjoy a memorable Santorini holiday.

🌍 Local Area & Activities

Q: What is there to do around the hotel?
A: Guests can explore nearby beaches like Pori, visit Santorini’s iconic villages (Fira, Oia), enjoy wine tours, go sailing, try water sports, or hike local trails. The concierge can help arrange activities.

Q: Is the hotel close to Santorini’s main attractions?
A: Yes — the location is ideal for visiting major highlights on the island, including beaches, historic sites, and scenic viewpoints.

🧘 Wellness & Extras

Q: Does Aurora Santorini offer spa or wellness services?
A: Yes — wellness options like massages and relaxation treatments are available to guests.

Q: Can the hotel assist with special events (weddings, etc.)?
A: Yes — the property can help organize weddings and personalized private events.

Q: What concierge services do you provide?
A: Our dedicated management team is committed to providing personalized attention to enhance your Grecian holiday. We can arrange bespoke experiences, including sunset cruises, horseback riding, scuba diving, and wine tours. Additionally, we offer assistance with car rentals and professional massage treatments upon request to ensure your stay is both adventurous and restorative.

⭐ Frequently Asked Questions (FAQs)

Aurora Santorini Hotel

Welcome to Aurora Santorini. Nestled just steps from Pori Beach in Imerovigli and set on the edge of Santorini’s volcanic slopes, Aurora Santorini offers a tranquil retreat with personalized services and refined hospitality. Below you’ll find helpful information to ensure a seamless and memorable stay.

📍 General Information

Q: Where is Aurora Santorini located?
A: Aurora Santorini is located in Pori, Imerovigli, Santorini, Greece, overlooking scenic Pori Beach and ideally positioned between Fira and Oia.

Q: How far is the hotel from Santorini Airport and the Port?
A:

Santorini International Airport (JTR): approx. 6 km / 15 minutes by car

Athinios Ferry Port: approx. 15 km / 30–35 minutes by car

Q: How can I contact Aurora Santorini for reservations or inquiries?
A:

📞 Phone: +30 22860 24074

💬 WhatsApp: +30 697 200 1005

✉️ Email: info@aurorasantorini.com

🛏 Accommodation

Q: What room and suite types are available?
A: Aurora Santorini offers a wide selection of accommodations, including Family Suites, Honeymoon Suites, Executive Sea View Suites, Cave Suites, Superior, Comfort, and Standard Rooms. Many feature private open-air jetted tubs and stunning views.

Q: Do the rooms have sea views?
A: Yes. Many rooms and suites offer sea views, particularly our Executive Sea View Suites and selected Superior Rooms.

🍽 Dining & Drinks

Q: Is breakfast included?
A: Yes. Guests enjoy a delicious breakfast featuring Mediterranean flavors and fresh local ingredients. Available options include:

Vegetarian

Vegan

Gluten-free

American

À la carte

Q: Is food service available during the day?
A: Yes. A curated snack and light meal menu is available daily until 17:30, served either:

Poolside on sunbeds

Privately on your balcony

Q: What dining options are available on site?
A:

Poree Restaurant – Mediterranean cuisine curated by one of Santorini’s most talented chefs, featuring carefully selected local ingredients.

The A Lounge – A poolside bar serving cocktails, coffee, and snacks from early morning until late evening.

🏖 Facilities & Services

Q: Does the hotel have swimming pools?
A: Yes. Aurora Santorini features two swimming pools, complete with sunbeds and a poolside bar.

Q: Is Wi-Fi available?
A: Complimentary Wi-Fi is available throughout the property.

Q: Is parking available?
A: Yes. Free private on-site parking is available for guests.

Q: Do you provide airport or port transfers?
A: Transfer services, including airport and port shuttles, are available upon request for an additional fee.

Q: Is housekeeping provided daily?
A: Yes. Daily housekeeping is included, with optional evening turndown service available upon request.

Q: Are romantic packages available?
A: Absolutely. Romantic packages may include private dining, floral arrangements, sunset cruises, and other personalized experiences.

🕒 Check-In & Policies

Q: What are the check-in and check-out times?
A:

Check-in: from 15:00 (3:00 PM)

Check-out: by 11:00 AM
(Please confirm exact times with the hotel prior to arrival.)

Q: Can I request early check-in or luggage storage?
A: Yes. Early check-in is subject to availability, and complimentary luggage storage is available before check-in or after check-out.

Q: Is Aurora Santorini suitable for honeymooners?
A: Absolutely. Aurora Santorini is a top choice for honeymooners, offering privacy-focused service, a warm atmosphere, and luxury amenities. Our Honeymoon Suites feature open-air jetted tubs, sea views, and secluded terraces—perfect for romantic breakfasts and unforgettable sunrises.

Q: Is the property suitable for families and pets?
A: Yes. We are a family-friendly hotel, offering complimentary baby cots and high chairs upon request. Well-behaved pets are welcome at no extra charge.

🌍 Local Area & Activities

Q: What can guests do nearby?
A: Guests can enjoy Pori Beach, explore Fira and Oia, hike scenic trails, take wine tours, sail the caldera, or participate in water sports. Our concierge team is happy to assist with arrangements.

Q: Is the hotel close to Santorini’s main attractions?
A: Yes. Aurora Santorini’s location is ideal for visiting Santorini’s most iconic villages, beaches, historic landmarks, and panoramic viewpoints.

🧘 Wellness & Special Services

Q: Are spa or wellness services available?
A: Yes. Guests can enjoy massage and relaxation treatments upon request.

Q: Can the hotel assist with weddings or private events?
A: Yes. Aurora Santorini can assist with weddings and bespoke private events, tailored to your vision.

Q: What concierge services are offered?
A: Our management team provides personalized assistance, including sunset cruises, wine tours, horseback riding, scuba diving, car rentals, and professional massage treatments, ensuring a truly memorable Santorini experience.